Frequently Asked Questions

How Confidential Is My Information And Will It Be Shared With Any External Party?

You will have full control over who can see your credentials and will only be able to divulge details of your profile through a code that can be generated and shared with whoever requests to see your profile.

What Qualifications Or References Do I Have To Provide?

We advise that you provide as much as evidence as possible for your qualifications including an up to date cv, references and certificates. This will increase your likelihood of being contacted for a vacancy.

How Do I Upload My Certificates/proof Of Qualification To My Profile?

Simply follow the instructions on your membership profile page.

How Do I Get Paid?

The terms of payment are negotiated directly with the healthcare organisation.

What Do I Do If I Am Unable To Attend A Job That I Have Been Allocated And Have Accepted?

Please contact the healthcare organisation that has assigned you to the job in the first instance to notify them of any changes.

How Do I Contact An Organisation About An Open Vacancy?

Every open vacancy will include contact details towards the bottom right hand side.

How Confidential Is My Information And Will It Be Shared With Any External Party?

You will have full control over who can see your credentials and will only be able to divulge details of your profile through a code that can be generated and shared with whoever requests to see your profile.

How Do I Sign Up? 

Simply navigate to our plans page and select the most appropriate plan for you.

How Do I Renew/upgrade/cancel A Membership?

Simply login in and access your account details to make any amends to your membership.

What are the duties and responsibilities of a care assistant?

Care can be an extremely rewarding field to work in. Unlike many jobs, it provides opportunities every day to help improve people’s standards of living. Care assistants work on the frontline of care delivery, helping individuals to overcome the everyday difficulties they face. Clients for care assistants can include the disabled, elderly, long-term ill and individuals with learning difficulties, so roles can be extremely varied and every day is different.